The Process Architecture of Information Systems - Higher Education Institution's Managerial Tool

Higher education institution’s (HEI) management is dealing with a very complex system and its environment with a lot of demanding and related processes and activities dealing mainly with people. Various processes are found in HEI such as teaching, research, institutional, national and international cooperation, human resources, business, office, archival, decision support and intense data exchange processes. For effective and efficient HEI managed processes are essential, which cannot be achieved without careful planning and implementation of information system (IS) architecture. The process architecture of IS, focused on process coordination and integration, is the central part of the IS architecture. Because of the variety of HEI activities and special personnel requirements, human resources processes should be put at the centre of the architecture and tightly linked to other processes, especially academic and business processes, and upgraded with efficient decision support. The implementation of the process architecture demands global and contemporary computer support solutions, which will eliminate data and processes redundancy and ensure efficient and spatially-andtimely-unlimited access to HEI IS for all users, especially students, professors, researchers, staff, management and others. The process architecture of IS therefore serves as an important HEI managerial tool.